AIR PASSENGER TRANSPORTATION CONTRACT: LEGAL AND DOCTRINAL ANALYSIS

Abstract

This article examines the air transportation contract in light of the Brazilian legal system, emphasizing its conceptualization, the contractual principles that support it and the responsibilities attributed to airlines. The methodology adopted is based on a literature review and normative analysis, with emphasis on the Civil Code, the Consumer Protection Code, the Brazilian Aeronautics Code and the resolutions issued by the National Civil Aviation Agency (ANAC). The findings highlight the centrality of the principles of good faith and clear and adequate information as essential foundations for the effectiveness of contracts, as well as the objective responsibility of carriers in their relations with consumers. It is concluded that the realization of passenger rights requires not only strict compliance with the rules by airlines, but also effective action by regulatory and inspection agencies.